What was announced at the Salesforce Dreamforce 2024 keynote?

Agentforce (Announced), Atlas Reasoning Engine (Announced).

What were the highlights of the Salesforce Dreamforce 2024 keynote?

Dreamforce 2024 was the launch of Agentforce: Benioff argued the industry should move from chatbots and copilots to autonomous agents that know the business, plan and act, built on Salesforce's data cloud and trust layer rather than do-it-yourself stacks. The next version of its reasoning engine, Atlas, was previewed, with a Saks shopping demo. Salesforce repositioned itself as "your Agentforce": agents alongside people across sales, service, marketing and commerce. The goal of the show was for every customer to deploy their first agent. The next version of the agent reasoning engine, Atlas, was said to resolve 90 to 95% of service cases in testing.

Who gave the Salesforce Dreamforce 2024 keynote?

Marc Benioff, on 2024-09-17 in San Francisco, California.

Salesforce Dreamforce 2024: Opening Keynote: Marc Benioff

Marc Benioff · Sep 17, 2024 · 1h 41m · San Francisco, California

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Dreamforce 2024 was the launch of Agentforce: Benioff argued the industry should move from chatbots and copilots to autonomous agents that know the business, plan and act, built on Salesforce's data cloud and trust layer rather than do-it-yourself stacks. The next version of its reasoning engine, Atlas, was previewed, with a Saks shopping demo.

Key themes: Agents, Enterprise apps · AI-written summary from the published transcript

Where each highlight is said1:41:28

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0:06
Salesforce repositioned itself as "your Agentforce": agents alongside people across sales, service, marketing and commerce
17:10
The goal of the show was for every customer to deploy their first agent
26:05
The next version of the agent reasoning engine, Atlas, was said to resolve 90 to 95% of service cases in testing
35:26
Benioff argued against do-it-yourself AI: agents need a single, managed, secure platform
36:08
The move from chatbots to copilots to Agentforce: agents that know the business, plan, reason and act