ServiceNow Knowledge
ServiceNow · 2 keynotes · 2025, 2026 · mostly Agents and Governance · 3 announcements
Year by year
Key themes and the top highlight of each edition| Year | Keynote | Key themes | Top highlight |
|---|---|---|---|
| 2026 | Bill McDermott, Jensen HuangMay 5, 2026 · 1h 26m · videoAgents, Governance, Enterprise appsAI Control Tower was pitched as a strategic defense shield with visibility across every human and non-human identity and device | Agents, Governance, Enterprise apps | AI Control Tower was pitched as a strategic defense shield with visibility across every human and non-human identity and device |
| 2025 | Bill McDermottMay 6, 2025 · 1h 23m · video · summary pending | Summary pending |
Announcements
| Announcement | Status | |
|---|---|---|
| AI Control Tower expansionEnd-to-end governance of agents, identities and devicesKnowledge 2026 | Announced | Knowledge 2026 |
| ServiceNow Action FabricGoverned actions for AI in any toolKnowledge 2026 | Announced | Knowledge 2026 |
| Claude Cowork integrationAnthropic as launch partner for Action FabricKnowledge 2026 | GA | Knowledge 2026 |
About and year over year
Announcements per year
20250
20263
GAPreviewComingAnnounced
Companies on stage: Anthropic, Armis, Docusign, Nvidia, ServiceNow
Sources: official keynote videos, their captions and the hosts' recaps, summarized by AI; watch the source for exact wording. Logos via logo.dev; trademarks belong to their owners.